British Airways investigating data breach from 380000 card payments

Adjust Comment Print

In a statement, it said: "British Airways is investigating, as a matter of urgency, the theft of customer data from its website, and the airline's mobile app".

According to the airline, customers using the BA website or mobile app to make "bookings" between August 21 and September 5 are the ones who should be nervously checking their credit card statements.

Travel and passport information remains unaffected, the air carrier says, but personal and financial details of 380.000 customers were accessed by an unauthorized party.

More news: Nurse discovers her Colleague was a Preemie she Cared for in 1990 ❤

Customers who made bookings through or the airline's app are being urged to contact banks and credit card providers. To have your customers' financial information stolen by unidentified hackers.

"We have notified the police and relevant authorities".

Alex Cruz, chairman and chief executive of the airline, said it was "deeply sorry for the disruption that this criminal activity has caused".

More news: Museum: Centuries-old Torah Not Burned in Rio Blaze

Spokespeople for British Airways declined to comment beyond their official statements. As many as 380,000 payment cards were exposed to the intruders.

"We are working with partners to better understand this incident and how it has affected customers", a spokesperson said. "We take the protection of our customers' data very seriously", the airline said, adding that it will contact those affected. British Airways is the largest airline in the United Kingdom and one of the largest in the world.

More news: Dozens of passengers on Emirates plane suddenly fall ill mid-flight