Apple reportedly moved to a more customer-friendly iPhone fix policy

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If the fix is unrelated to the battery, they can ignore the third-party battery and proceed with the service. That sounds. pretty much the way it should have always been, but even if it will indeed apply worldwide, the new policy is not going to cover devices with third-party logic boards, microphones, Lightning connectors, TrueDepth sensors, and many other non-battery-related components.

Now, three "reliable sources", according to MacRumors, confirm that there has been an internal policy change. Ars has reached out to Apple for an official statement. It did not matter if the requested service involved the battery or another component of the handset.

And the technicians are also allowed to replace the third-party batteries with official Apple power packs for the standard battery replacement fee.

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MacRumors also reports that the Genius Bar and AASPs can replace the entire iPhone for the cost of the battery replacement if the battery tabs are broken, missing or have excessive adhesive at the discretion of a Genius Bar or AASP technician.

Apple's new fix guidelines went into effect last week and should apply at all Genius Bars and Apple Authorized Service Providers worldwide.

The final policy is noteworthy for two reasons.

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Bottom line: Apple appears to be relaxing its strict fix policies. This means if people mess up their DIY battery replacement, they might be eligible for a new iPhone, which seems very out of character for Apple; perhaps the winds of change are blowing around Cupertino's ankles.

Previously, Apple will not fix iPhones that have any aftermarket components installed.

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